Akimbo - Day 1.
Since tv over the internet is going to be important for filmmakers - Akimbo is a step into the great unknown. So i decided to blog the ordering, installing, and content.
First- the ordering. Good news. The process is simple, there's a free trial till april 1st - and the site is easy to navigate. After i ordered Akimbo emailed me
a tracking number for UPS - and, i watched the progress as my Akimbo made it's way to me.
It arrived TODAY - on time, as promised. And like all early adopters, i spent the day knowing my new toy was waiting at home.
First thing - it looks good in the rack. I put it next to the Tivo - hoping they would be friends (probably not).
Installation was easy. Ethernet cable, audio and video rca's. Ta Da. Akimbo found the internet, and then things got tricky.
The box has a sign on key (three random words) and the box wants you to go on the web to sign on and authorize the box. From here - things get more complicated. The web site kicks back the three words... ocean - moose -tree. So i tried the key a few times, caps, smalls, but no go. Then, i figured- time to go to the Troubleshooting Guide in the manual.

Nope. No troubleshooting guide. Ok, fine, website. No answers to authorization problems. Finally the phone. But there is no 800# and no phone support after 9pm.
Now this makes no sense to me. Let's face it - the folks that are buying this box are the die-hard early adopters. We're basically beta testers, willing to own 1.0 boxes to put out the word. Why wouldn't Akimbo be wise to keep atleast one or two CSR's around to answer the phone? Nope. 9pm - closed.
So - what's wrong with my Akimbo - won't know till next week, since i'm off to CES in the meantime...
Stay tuned...